PIT STOP SINGAPORE • Frequently Asked Questions

Frequently Asked Questions

Login and Registration Issues: Why can’t I login?; Why do I need to register at all?; Why do I get logged off automatically?; How do I prevent my username appearing in the online user listings?; I’ve lost my password!; I registered but cannot login!; I registered in the past but cannot login any more?!; Why can’t I register?; What does the “Delete all board cookies” do?; Not receiving Board Email Notification?; Can I change my username?

User Preferences and settings: How do I change my settings?; The times are not correct!; I changed the timezone and the time is still wrong!; How do I show an image below my username?; When I click the e-mail link for a user it asks me to login?; How do I unblock Pit Stop Singapore from IE Pop-up Blocker?; How do I clear my browser’s cache?; Why must I periodically clear my browser's cache?; How do I announce my birthday?

Posting Issues: How do I post a topic in a forum?; How do I edit or delete a post?; How do I add a signature to my post?; Why did I receive a warning?; How can I report posts to a moderator?; What are redundant quote?

Formatting and Topic Types: What is BBCode?; Can I use HTML?; What are Smilies?; Can I post images?; What are announcements?; What are sticky topics?; What are locked topics?; What are topic icons?

Our Board Committee: What are Site Administrator?; What are Forum Moderators?

Private Messaging: I cannot send private messages!; I have received a spamming or abusive e-mail from someone on this board!; Can I enable or disable PM pop up notification?; I keep getting unwanted private messages!

Friends and Foes: What are my Friends and Foes lists?; How can I add / remove users to my Friends or Foes list?

Searching the Forums: How can I search a forum or forums?; Why does my search return no results?; Why does my search return a blank page!?; How do I search for members?; How can I find my own posts and topics?

Topic Subscriptions and Bookmarks: What is the difference between bookmarking and subscribing?; How do I subscribe to specific forums or topics?; How do I remove my subscriptions?

Login and Registration Issues

Why can’t I login?: There are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact the site administrator to make sure you haven’t been banned. It is also possible the site administrator has a configuration error on their end, and they would need to fix it.; Top

Why do I need to register at all?: However; registration will give you access to additional features not available to guest users such as definable avatar images, private messaging, emailing of fellow users, etc. It only takes a few moments to register so it is recommended you do so.; Top

Why do I get logged off automatically?: If you do not check the Log me in automatically box when you login, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university computer lab, etc.; Top

How do I prevent my username appearing in the online user listings?: At Pit Stop Singapore we believe that it is an open forum thus this function is being disable.; Top

I’ve lost my password!: Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click I’ve forgotten my password. Follow the instructions and you should be able to log in again shortly.; Top

I registered but cannot login!: First, check your username and password. If they are correct, then one of two things may have happened. If you specified being under 13 years old during registration, you will have to follow the instructions you received. Pit Stop Singapore will also require new registrations to be activated by the site administrator before you can logon; this information was present during registration. If you were sent an e-mail, follow the instructions. If you did not receive an e-mail, you may have provided an incorrect e-mail address or the e-mail may have been picked up by a spam filter. If you are sure the e-mail address you provided is correct, try contacting the site administrator.; Top

I registered in the past but cannot login any more?!: Attempt to locate the e-mail sent to you when you first registered, check your username and password and try again. It is possible the site administrator has deactivated or deleted your account for some reason. Also, Pit Stop Singapore periodically remove users who have not posted for a long time to reduce the size of the database. If this has happened, try registering again and being more involved in discussions.; Top

Why can’t I register?: It is possible the site administrator has banned your IP address or disallowed the username you are attempting to register. The site administrator could have also disabled registration to prevent new visitors from signing up. Contact the site administrator for assistance.; Top

What does the “Delete all board cookies” do?: “Delete all board cookies” deletes the cookies created by Pit Stop Singapore which keep you authenticated and logged into the board. It also provides functions such as read tracking. If you are having login or logout problems, deleting board cookies may help.; Top

Not receiving Board Email Notification?: Hotmail.com & Yahoo.com have a history of marking some email as spam and usually filter it in the spam folder. If you are using the above email do check your spam folder & unmark it as spam.; Top

Can I change my username?: Yes, you may make one time changes during the 1st 14 days starting from the day of register.; Top

User Preferences and settings

How do I change my settings?: If you are a registered user, all your settings are stored in the board database. To alter them, visit your User Control Panel; a link can usually be found at the top of board pages. This system will allow you to change all your settings and preferences.; Top

The times are not correct!: It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Control Panel and change your timezone to match your particular area, e.g. Singapore, Malaysia, London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. If you are not registered, this is a good time to do so.; Top

I changed the timezone and the time is still wrong!: If you are sure you have set the timezone and Summer Time/DST correctly and the time is still incorrect, then the time stored on the server clock is incorrect. Please notify the site administrator to correct the problem.; Top

How do I show an image below my username?: This is known as an avatar and is generally unique or personal to each user. Follow this steps to upload your avatar:- Step 1. You may upload your picture in .jpg format at http://www.photobucket.com (Recommended Dimension: 186 x 123 pixels or below). Step 2. Click on User Control Panel & Click on the profile tab. Step 3. Click on edit avatar. Step 4. Copy the url that you had upload at http://www.photobucket.com & paste it at (Link off-site). If you are unable to use avatars, contact the site administrator.; Top

When I click the e-mail link for a user it asks me to login?: Only registered users can send e-mail to other users via the built-in e-mail form. This is to prevent malicious use of the e-mail system by anonymous users.; Top

How do I unblock Pit Stop Singapore from IE Pop-up Blocker?: To change Pop-up Blocker settings: Step 1. Open Internet Explorer. Step 2. On the Tools menu, point to Pop-up Blocker, and then click Pop-up Blocker Settings. Step 3. In order to allow pop-up windows, type www.pitstopsg.org in the Address of Web site to allow box, and then click Add. Step 4. Click Close to exit the Tools menu.; Top

How do I clear my browser’s cache?: To clear your browser cache: Internet Explorer Step 1: Go to "Tools". Step 2: Go to "Internet Options". Step 3: Select "General". Step 4: Click on "Delete Files" at "Temporary Internet files". Netscape Step 1: Go to "Netscape" or "Edit". Step 2: Go to "Preferences". Step 3: Select or double-click on "Advanced". Step 4: Select "Cache". Step 5: Click on "Clear Memory Cache" and "Clear Disk Cache".; Top

Why must I periodically clear my browser's cache?: The reason to keep your system updated as our site will be periodically updating new information too.; Top

How do I announce my birthday?: Follow this steps to celebrate your birthday with everyone here:- Step 1. Click on User Control Panel & Click on the profile tab. Step 2. Input your birthday on the birthday field & click on submit.; Top

Posting Issues

How do I post a topic in a forum?: To post a new topic in a forum, click the relevant button on either the forum or topic screens. You may need to register before you can post a message.; Top

How do I edit or delete a post?: You can only edit or delete your own posts. You can edit a post by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic which lists the number of times you edited it along with the date and time. This will only appear if someone has made a reply.; Top

How do I add a signature to my post?: To add a signature to a post you must first create one via your User Control Panel. Once created, you can check the Add signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio button in your profile. If you do so, you can still prevent a signature being added to individual posts by un-checking the add signature box within the posting form.; Top

Why did I receive a warning?: If you have broken a rule, you may issued a warning. Please note that this is the board committee decision. Contact the site administrator if you are unsure about why you were issued a warning.; Top

How can I report posts to a moderator?: You should see a button for reporting posts next to the post you wish to report. Clicking this will walk you through the steps necessary to report the post.; Top

What are redundant quote?: Do not quote a post that immediately preceeds your reply - this is known as redundant quoting.; Top

Formatting and Topic Types

What is BBCode?: BBCode is a special implementation of HTML, offering great formatting control on particular objects in a post. The use of BBCode is granted by the site administrator, but it can also be disabled on a per post basis from the posting form. BBCode itself is similar in style to HTML, but tags are enclosed in square brackets [ and ] rather than < and >. For more information on BBCode see the guide which can be accessed from the posting page.; Top

Can I use HTML?: No. It is not possible to post HTML on this board and have it rendered as HTML. Most formatting which can be carried out using HTML can be applied using BBCode instead.; Top

What are Smilies?: Smilies, or Emoticons, are small images which can be used to express a feeling using a short code, e.g. :) denotes happy, while :( denotes sad. The full list of emoticons can be seen in the posting form. Try not to overuse smilies, however, as they can quickly render a post unreadable and a moderator may edit them out or remove the post altogether. The board administrator may also have set a limit to the number of smilies you may use within a post.; Top

Can I post images?: Yes, images can be shown in your posts. You must link to an image stored on a publicly accessible web server, e.g. http://www.example.com/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor images stored behind authentication mechanisms, e.g. hotmail or yahoo mailboxes, password protected sites, etc. To display the image use the BBCode [img] tag.; Top

What are announcements?: Announcements often contain important information for the forum you are currently reading and you should read them whenever possible.; Top

What are sticky topics?: Sticky topics within the forum appear only on the first page. They are often quite important so you should read them whenever possible.; Top

What are locked topics?: Locked topics are topics where users can no longer reply and any poll it contained was automatically ended. Topics may be locked for many reasons and were set this way by either the forum moderator or site administrator.; Top

What are topic icons?: Topic icons are author chosen images associated with posts to indicate their content.; Top

Our Board Committee

What are Site Administrator?: Site Administrator are members assigned with the highest level of control over the entire board. These members can control all facets of board operation, including setting permissions, banning users, etc., they may also have full moderator capabilities in all forums.; Top

What are Forum Moderators?: Forum Moderators are individuals (or groups of individuals) who look after the forums from day to day. They have the authority to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally, forum moderators are present to prevent users from going off-topic or posting abusive or offensive material.; Top

Private Messaging

I cannot send private messages!: There are three reasons for this; you are not registered and/or not logged on. Contact the site administrator for more information.; Top

I have received a spamming or abusive e-mail from someone on this board!: We are sorry to hear that. The e-mail form feature of this board includes safeguards to try and track users who send such posts, so e-mail the site administrator with a full copy of the e-mail you received. It is very important that this includes the headers that contain the details of the user that sent the e-mail. The site administrator can then take action.; Top

Can I enable or disable PM pop up notification?: Yes, follow the following steps & make sure you unblock Pit Stop Singapore from pop up blocker:- 1. Go to User Control Panel. 2. Click on the Board Preferences tab. 3. At Edit Global Settings you can select Yes or No under Pop up window on new private message. 4. If you select Yes make sure the option, "Notify me on new private messages:" are set to Yes too.; Top

I keep getting unwanted private messages!: If you are receiving abusive private messages from a particular user, inform the site administrator; they have the power to prevent a user from sending private messages.; Top

Friends and Foes

What are my Friends and Foes lists?: You can use these lists to organise other members of the board. Members added to your friends list will be listed within your User Control Panel for quick access to see their online status and to send them private messages.; Top

How can I add / remove users to my Friends or Foes list?: You can add users to your list in two ways. Within each user’s profile, there is a link to add them to either your Friend or Foe list. Alternatively, from your User Control Panel, you can directly add users by entering their member name. You may also remove users from your list using the same page.; Top

Searching the Forums

How can I search a forum or forums?: Enter a search term in the search box located on the index, forum or topic pages. Advanced search can be accessed by clicking the “Advance Search” link which is available on all pages on the forum.; Top

Why does my search return no results?: Your search was probably too vague and included many common terms which are not indexed by Pit Stop Singapore. Be more specific and use the options available within Advanced search.; Top

Why does my search return a blank page!?: Your search returned too many results for the webserver to handle. Use “Advanced search” and be more specific in the terms used and forums that are to be searched.; Top

How do I search for members?: Visit to the “Members” page and click the “Find a member” link.; Top

How can I find my own posts and topics?: Your own posts can be retrieved either by clicking the “Search user’s posts” within the User Control Panel or via your own profile page. To search for your topics, use the Advanced search page and fill in the various options appropriately.; Top

Topic Subscriptions and Bookmarks

What is the difference between bookmarking and subscribing?: Bookmarking in Pit Stop Singapore is much like bookmarking in your web browser. You aren’t alerted when there’s an update, but you can come back to the topic later. Subscribing, however, will notify you when there is an update to the topic or forum on the board via your preferred method or methods.; Top

How do I subscribe to specific forums or topics?: To subscribe to a specific forum, click the “Subscribe forum” link upon entering the forum. To subscribe to a topic, reply to the topic with the subscribe checkbox checked or click the “Subscribe topic” link within the topic itself.; Top

How do I remove my subscriptions?: To remove your subscriptions, go to your User Control Panel and follow the links to your subscriptions.; Top

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